Privacy Policy

Privacy Policy

This Privacy Policy describes how soapcreate.com (the "Site" or "we") collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.

Device Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". Please see the list below for more information on what personal information we collect and why.

Device Information

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Collection purpose: load the Site accurately for you and perform analytics on Site usage to optimize our Site.
  • Pickup Source: Automatically collected when you access our Site using cookies, log files, web beacons, tags or pixels
  • Disclosure for business purposes: shared with our Shopify processor.

What is Shopify.com?

Shopify.com is a Canadian e-commerce company headquartered in Ottawa , Ontario . And it develops the software of the same name, which is responsible for offering a series of services, including payments, marketing, shipping and customer loyalty tools, to simplify the process of running an online store for small merchants.

order information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Collection purpose: provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
  • Pickup Source: collection of you.
  • Disclosure for business purposes: shared with our Shopify processor. (read description above of what is Shopify)

Minors

The Site is not intended for persons under the age of [ 18] . We do not knowingly collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

admin@soapcreate.com

Share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
  • We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

    To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

    You can opt out of receiving targeted advertising by:

    Use of personal information

    We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.

    RETENTION

    When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to erasure, see the "Your Rights" section below.

    AUTOMATIC DECISION MAKING

    If you are a resident of EUROPE, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has a legal effect on you or significantly affects you.

    NO we engage in fully automated decision making that has a legal or significant effect using customer data.

    Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or significant effect on you.

    Services that include elements of automated decision making include:

    • Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
    • Temporary deny list of credit cards associated with denied IP addresses. This deny list persists for a small number of days.

    CCPA

    If you are a California resident, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you want to know more information about your rights, consult the page: CCPA – soapcreate.com (soapcreate-com.myshopify.com)

    Comments:

    When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to help spam detection.

    An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    Media:

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract any location data from website images.

    Changes

    We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by email at admin@soapcreate.com or by post using the details provided below:

    Po Box 1043 San German, Puerto Rico 00683-1043

    Last update: [12/9/2022]

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://www.daco.pr.gov/